Table of contents

This page features a second-level table of contents for selected chapters of Smartphones and beyond that have reached a reasonable state of stability. This table will be regularly updated as writing proceeds.

1. Visions of smartphones. 8

  • The Symbian perspective. 9
  • Learnings. 10
  • Sources: Psion. 11
  • Sources: email 13
  • Designing smartphones for everyone. 14
  • Symbian vision. 15
  • The structure of this book. 17

2. Forecasting Symbian success. 19

  • Predicting the future. 19
  • Assessment – the good news. 34
  • Assessment: complications. 35

3. Before the beginning. 37

  • It started with games. 37
  • “The world’s first practical pocket computer”. 39
  • The Sibo architecture. 40
  • An epic overreach. 42
  • System libraries and market disappointment. 43
  • Starting again – and again. 44
  • Starting again, again. 46
  • Supporting developers. 47
  • A change of agenda. 50
  • Psion riding high. 52
  • Strengths….. 54
  • … and some weaknesses. 56
  • Creating the runway for the Series 4. 58
  • Designing Protea. 60
  • Protea timescales. 62

4. Die like IBM, or die like Apple?. 64

  • Mounting competition. 64
  • Envisioning the trillion dollar mother-of-all-markets. 65
  • The most feared competitor. 66
  • Competition from Nokia. 68
  • J-Day. 70
  • Beyond technology considerations. 72
  • Weighing up the options. 74
  • Green light. 78
  • An alternative history: Not dying like IBM… 81
  • Alternative history: an analysis. 84

5. Encountering the phone industry. 85

  • First expectations of a market for smart phones. 85
  • Snowball. 87
  • The trouble with apps. 90
  • The birth of Technical Consulting. 91
  • The ARM connection. 91
  • First encounters with Nokia. 93
  • The ARM connection (continued). 94
  • From chilly to warm. 96
  • Meeting the big chiefs. 97
  • Formal strategy review. 98
  • The slow, slow decline of Snowball. 100
  • An alternative history: Philips becomes smartphone market leader. 102

6. Death Star or Nova?. 104

  • Living with secrets. 105
  • The world is coming to an end. 106
  • The Map phone. 107
  • Growth pains – and growth costs. 109
  • Sumo and SatNav. 111
  • Multi-colour Bayou. 112
  • Ten goals for 1998. 114
  • The Unmentionable Thing. 116
  • Thinking big. 118
  • Nova. 120
  • Psion regains its confidence. 123
  • Summit at Nokia Manor. 124
  • “To Symbian”. 126
  • Alternative history: Psion builds a host of successful Symbian-based products. 127

7. Roadmaps and overreach. 130

  • The first Symbian roadmap. 131
  • Motorola returns. 134
  • Focus, not fritter. 137
  • Options for growth. 141
  • Ronneby. 144
  • Cambridge. 146
  • Alternative history: more focus on execution. 147
  • Reaching towards the stars. 149

8. The first successful smartphones. 152

  • Extending EPOC. 152
  • Roxette: conception. 153
  • R380: delivery. 155
  • Roxette: Analysis. 160
  • ER5u. 163
  • The four unexpected delays with any smartphone project. 164
  • Roxette analysis: conclusion. 166
  • Linda: conception. 167
  • 9210: Delivery. 168
  • Programme Management. 172
  • May 17th. 174
  • Shipping Linda. 177
  • The legacy of the R380 and 9210. 178

9. DFRDs in turmoil. 180

  • The Symbian Manifesto. 180
  • DFRDs introduced. 182
  • DFRDs defined. 183
  • Losing focus. 184
  • Trying to pick favourites. 186
  • Calypso: conception. 187
  • Touch-driven DFRDs. 190
  • Progress with Quartz. 192
  • Quartz setbacks. 195
  • The divergent path of Japan. 197
  • Stork. 200
  • Sakura. 203
  • Shades of pearls. 205
  • Pivot ahead. 207

10. The Nightingale pivot. 208

  • Over-commitment. 208
  • LPRcom. 210
  • An unpleasant place to work. 211
  • Seeking predictable deliveries. 213
  • Seeking funding for upscaling. 214
  • The Symbian Wireless Cluster. 217
  • Towards a Symbian IPO. 219
  • Improved financial discipline. 222
  • Lack of competitiveness. 224
  • The Symbian paradox. 226
  • The Nightingale retreat. 229
  • The pivot. 230
  • No bag of bits. 232
  • Alternative history: Significant additional investment. 234

11. Designs by collaboration. 236

  • The product design paradox. 236
  • Palm as a Symbian partner? 238
  • Thin Quartz conceived. 241
  • Pearl grinds to a standstill. 243
  • Thin Quartz succeeds. 245
  • Divesting Ronneby. 248
  • The last Psion communicator. 249
  • Hildon evolves. 253
  • Hildon frustrations. 254
  • Series 80 and Series 90. 256
  • The origin of Series 60. 260
  • Symbian’s reaction to Series 60. 263
  • Alternative history: Pearl triumphs. 264

12. Typhoon and other storm waves. 267

  • Financial storm waves. 267
  • Starling. 268
  • A leadership team under stress. 270
  • Valentine’s Day drama. 271
  • New priorities. 272
  • A new organisation. 274
  • A new roadmap. 276
  • Typhoon. 278
  • Fragmentation pains. 279
  • Calimero: conception. 280
  • Typhoon delivers. 282
  • Rhythm in Japan. 284
  • The IPO delayed. 287
  • The roughest storm of all. 287

13. Predictability and agility. 292

  • Drawbacks of predictability. 292
  • The agile mindset. 294
  • Symbian blame culture. 295
  • Extending the matrix. 297
  • Recommendations on improved feedback mechanisms. 299
  • Software inefficiencies. 302
  • Bureaucracy. 305
  • Mercury. 308
  • Leadership team evolution. 311
  • Accelerating Time to Market. 314
  • Battles that were lost. 317
  • Alternative history: Stressed but not over-stressed. 319

14. The near-miss merger. 321

  • From Wizards to Bluefin. 321
  • Learning from Samsung. 325
  • Goals for Series 60. 328
  • Motorola rethinks. 329
  • Psion rethinks. 332
  • Strategy vs. tactics. 333
  • Psion rethinks (again). 335
  • Omega. 337
  • Phoenix. 341
  • Valhalla. 343
  • Ambitions at Ruka. 346
  • The constraints of realpolitik. 348
  • Kingfisher. 349
  • Alternative histories. 350

15. Apps, apps, apps. 352

  • Examples of killer apps. 352
  • A small early victory for openness. 353
  • Symbian Enterprise Advisory Council 355
  • Operator Review Board. 358
  • Platform Security. 361
  • Examples of mobile malware. 362
  • Symbian Signed. 365
  • PlatSec complications. 370
  • Alternative solutions: Apple. 372
  • A Symbian application store? 376
  • Alternative solutions: Google. 379

16. The superphone experience. 384

  • No nine day wonder. 384
  • Web browser as killer app. 386
  • The first Symbian web browser. 389
  • Browser fragmentation. 391
  • Nokia’s browser strategy. 394
  • WebKit woes. 396
  • Developer woes. 399
  • Reactions to Nokia WebKit. 401
  • The hazardous side-effect of focusing on lowering cost. 404
  • Simplicity of design. 406
  • Alternative history: Beyond the N95. 408

17. Disruptions on all sides. 411

  • Nokia looks at Linux. 412
  • Human factors. 415
  • Sprite. 418
  • Throwing axes. 421
  • Fixing the architecture – Core OS. 423
  • S60 experiences disruption. 425
  • Human factors (again). 427
  • Disrupting the UI. 430
  • Sequoia and JAFFA. 432
  • Dalvik arrives. 435
  • Disrupting the operating system. 437
  • Responding to the momentum of Linux. 440
  • Street fighting. 444

18. Google on the horizon. 449

  • A different kind of competition. 450
  • Google as a partner. 452
  • Yet Another Linux Platform.. 457
  • The new Symbian journey. 460
  • The World Class initiative. 463
  • Construx. 465
  • Sphinx. 468
  • Bad news for UIQ. 470

19. UIQ’s final flurry. 472

  • Sendo. 475
  • Motorola’s dark project. 480
  • Meatball. 483
  • A difficult marriage. 487
  • Samsung platformisation. 490
  • A hope for unification. 491

20. A new world of openness. 495

  • Struggles in North America. 496
  • Mayflower. 497
  • Pilgrim and Franklin. 499
  • CDMA after Franklin. 501
  • Alternative history: a product that operators could not refuse. 504
  • Series 90 and Series 60. 506
  • Alternative history: the UIQ option for Nokia. 509
  • Open Innovation. 513
  • Time for Rubicon. 515
  • The shark egg case. 519
  • Elsinore. 520

21. Seaside, Freedom, and the last supper. 524

  • The Eclipse example. 524
  • Eclipse – some warnings. 527
  • Project Freedom. 532
  • The last supper. 534
  • Symbian 2.0. 537
  • Enhancing the dream?. 541

22. Too much openness. 544

  • Open plans. 545
  • Anticipating Qt. 546
  • Limits to open disclosure. 549
  • Relationship breakdown. 552
  • First signs of trouble. 555
  • Departures from the board. 557
  • Rocket science chasms. 563
  • Holes in the platform. 565
  • Prioritising devices. 567
  • No magic wand. 569
  • Blaming Symbian. 572
  • Market opinion. 577

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